Zambia Sugar Plc says it remains committed to resolving the issue of missing National Provident Fund, NPF, contributions involving former employees.
Corporate Affairs Director Eugine Chungu says more than five thousand five hundred (5500) applications have so far been received and are being reviewed with the support of stakeholders, including the National Pension Scheme Authority, NAPSA.
He clarifies that the company is not making fresh payments to former employees who already received their NPF benefits, but is correcting cases where individuals may have been underpaid due to missing contributions.
Mr. Chungu says the validation process involves reviewing old employment records, some dating back to 1994, making the exercise time-consuming as physical records are being converted into electronic form.
He has advised former employees who have submitted their claims not to remain in Mazabuka once they provide the required documents, including a National Registration Card, certificate of service, payslip or letter of engagement, as they will be contacted by phone on the next stages of their claims.
Mr. Chungu also reveals that cases of fraud have been detected during the exercise and have been reported to law enforcement agencies, prompting the company to thoroughly verify all information.
He adds that Zambia Sugar Plc has engaged additional staff dedicated solely to resolving the matter and is hopeful that most cases will be concluded by February 2026.
Since the exercise began more than a year ago, the company has paid close to K16 million kwacha in missing NPF contributions.
On Monday, hundreds of former Zambia Sugar PLC employees gathered at Lusumpuko Hall in Mazabuka to discuss challenges surrounding the non-payment of their benefits by Zambia Sugar PLC.
The former employees, who are organized under an executive committee, met to review progress and strategize on how to recover their outstanding benefits.
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